For employers tailoring the candidate-facing experience for a specific position.
Every position inherits your company's logo and primary brand color by default (set in Company Profile → Brand identity). If you want this role to look different, override any of it on Step 4 of position setup. You can also add a welcome message (video or text), a completion message, and a redirect URL that sends candidates to your website after they finish.
What you can customize
Five things, all per-position:
Logo. Per-position upload. Defaults to your company logo. Use an override when hiring for a specific brand or product line under your company.
Primary brand color. Per-position color picker. Defaults to your company's color.
Welcome message. Shown to candidates on the interview welcome screen. Either record a video (optional) or write text (or both).
Completion message. Shown after candidates finish. Video or text.
Redirect URL. After the completion screen, candidates land on this URL. Use it to send them to your careers page, a thank-you page, or an ATS.
How to customize branding
To customize branding for a position, open the position in the Create Interview wizard and use the Customize brand experience panel on Step 4.
Open the position from the Positions list.
Navigate to Step 4: Review and activate.
Under Enhance your interview, click Customize brand experience.
Edit any of the five fields above. Unedited fields stay on their inherited value.
Click Save and close.
Changes take effect immediately for new candidate invites.
The four inheritance states
Each of the logo and brand color fields lives in one of four states. This determines how changes at the company level flow to this position.
Default. Inherited from the company profile. If Truffle-wide branding changes, this position follows.
Overridden. You changed the value on the position; it no longer inherits.
Inherited. The position is showing the company value, even after you explicitly edited it (for example, if you overrode then clicked Reset to default).
Cleared. Explicitly set to nothing on the position.
Changes to the company-level logo and color flow to every position in the Default or Inherited state. Positions in Overridden or Cleared state are unaffected.
Welcome and completion video limits
Welcome and completion videos are recorded directly from your webcam inside Truffle. They can't be uploaded from a file on your computer.
Length cap. 1 minute per video. Recording stops automatically at the 1-minute mark. Plan the script for roughly 30–45 seconds.
Recording method. Webcam only. There is no option to upload a pre-recorded video file. If you need a polished, pre-edited intro, use the text welcome/completion message instead and embed the pre-recorded video on the redirect URL page you send candidates to.
Retakes. You can re-record as many times as you like before saving. Each new take overwrites the previous one; there's no gallery of takes.
Preview before saving. Watch the recording back in the modal to confirm audio and video are clean. A common failure is recording without a mic connected. The video saves silent.
If the record button cuts off at exactly 1 minute, that's the expected limit. If it cuts off earlier, check your browser permissions for camera and microphone.
Tips
Keep the logo simple. 300 × 100 px on a transparent background reads well on every candidate device.
Video welcome messages boost completion rate. Candidates who see a video from the hiring manager are more likely to finish. ~30 seconds is plenty.
Use the completion redirect to send a thank-you signal. Linking back to your careers page or a dedicated thank-you page reduces post-interview uncertainty for candidates.
Related
How do I set up my company profile and brand identity?. The defaults that cascade to positions.
How do I preview what candidates will see?. Test branding before activation.