We know that tech hiccups can be frustrating, especially when you're gearing up for an important interview. Don't worry – we've got your back!
This guide will help you navigate any microphone access issues you might encounter during your asynchronous audio interview. Let's get that mic working so you can shine!
General Tips (For All Systems)
Check your hardware: Ensure your microphone is properly connected and not muted.
Restart your browser: Sometimes, a simple restart can work wonders.
Clear browser cache: This can resolve permission-related issues.
Windows Desktop Users
Chrome / Edge
Click the lock icon in the address bar.
Select "Site settings".
Ensure "Microphone" is set to "Allow".
Firefox
Click the three-line menu in the top-right corner.
Choose "Options" > "Privacy & Security".
Scroll to "Permissions" and click "Settings" next to Microphone.
Find our website and select "Allow".
Macbook Users
Chrome
Click "Chrome" in the top menu bar.
Select "Settings" > "Privacy and security" > "Site settings" > "Microphone".
Ensure our website is in the "Allowed" list.
Safari
Click "Safari" in the top menu bar.
Choose "Preferences" > "Websites" > "Microphone".
Find our website in the list and select "Allow".
Firefox
Click "Firefox" in the top menu bar.
Select "Preferences" > "Privacy & Security".
Scroll to "Permissions" and click "Settings" next to Microphone.
Ensure our website is set to "Allow".
iPhone Users
Chrome
Go to iOS Settings
Select Apps
Select Chrome
Ensure Microphone is toggled "On"
Still Having Troubles?
If you're still encountering issues after trying these steps, don't fret! Here are a few more things to try:
Check system permissions: Ensure your operating system allows the browser to access your microphone.
Update your browser: An outdated browser can sometimes cause permission issues.
Try a different browser: If all else fails, try using a different browser for your interview.
Remember, we're here to help you succeed! If you're still stuck, don't hesitate to reach out to our support team. We're just a click away and always happy to assist.
Good luck with your interview – we're rooting for you!