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Supported operating systems and browsers

Find out which devices, browsers, and internet speeds work best with Truffle video interviews.

Updated over 3 weeks ago

Truffle video interviews work on most modern devices without any special equipment or downloads. You'll need a device with a camera and microphone, plus a stable internet connection. This guide covers all supported systems and browsers to ensure your interview experience runs smoothly.
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What you'll need

  • A phone, tablet, or computer with video capabilities

  • A built-in or external microphone

  • Internet connection with at least 5 Mbps upload and download speed

  • A supported browser (see recommendations below)

Recommended browsers and operating systems

For the best experience, we recommend using the latest version of Google Chrome on any device.
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Mac OS 15 (iMac, MacBook, MacBook Air)

  • Google Chrome

  • Safari

Windows 11 (Desktop and laptop PC)

  • Google Chrome (recommended)

  • Microsoft Edge

iOS 18 (iPad and iPhone)

  • Google Chrome

  • Safari

Android devices (Samsung, HTC, and others)

  • Google Chrome

Note: This isn't an exhaustive list, but what we recommend.

Internet connection requirements

A stable internet connection is essential for completing your video interview without interruptions.

Minimum requirements

  • Upload speed: 5 Mbps minimum

  • Download speed: 5 Mbps minimum

Important: Both upload and download speeds must meet the minimum requirement. If your connection is slower than 5 Mbps, you'll need to find an alternative connection before starting your interview.

How to test your internet speed

  1. Visit a speed testing website such as speedtest.net

  2. Click Go or Start Test

  3. Check that both upload and download speeds are at least 5 Mbps

  4. If speeds are too slow, try moving closer to your router or switching to a different network

Troubleshooting

If your specific device or operating system isn't listed above, you can still try accessing Truffle with a supported browser. As long as you're using one of the recommended browsers in its latest version, the interview should work properly.

Where can I access a suitable device?

If you don't have access to a compatible device, consider these options:

  • Public libraries often provide computers with internet access

  • Schools or universities may have computer labs available

  • Internet cafes offer hourly computer rental

  • Friends or family members may be willing to lend their device

Tip: Book time in advance at public facilities, as availability may be limited during peak hours.

Browser isn't working properly?

If you experience issues with your current browser:

  1. Clear your browser cache and cookies

  2. Disable browser extensions temporarily

  3. Try using Google Chrome in incognito/private mode

  4. Switch to a different supported browser

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