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What “interview” means in your Truffle plan

Only a completed interview counts toward the interview limit on your subscription. Invites, drafts, and uncompleted interviews are free.

Updated over 4 months ago

Quick answer

Only a completed interview counts toward the interview limit on your subscription. Invites, drafts, and partially answered interviews are all free until the candidate hits Submit on the final question.


What counts as a completed interview

  • Candidate answers every required question

  • Final response uploads successfully

  • Truffle displays the completion screen and generates the AI summary

Each finished session adds 1 to the interview total you see under Billing & subscription → Current usage.


What doesn’t count

  • Unopened invites

  • Candidates who start but exit before finishing

  • Re‑records or retries inside the same interview

  • Internal test runs in preview mode


How to monitor usage

  1. Go to Settings → Billing & subscription

  2. Check the Candidates bar—each filled segment equals one completed interview

  3. Need more? Click Upgrade plan to add extra interviews or switch tiers


Still unsure how interviews are tallied? Ping our support team with your usage screenshot and we’ll walk through the numbers together.

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