Make every candidate feel seen before they ever hit Record. Truffle lets you add a video greeting (recommended) or a text‑only message that appears the moment the interview loads.
Where to find it
Create or open a job → Review & Activate (final step)
Expand Customize experience
Under Welcome message choose Record video message or Add text message
(This step is optional; you can launch now and come back later to polish the greeting.)
Option A – Record a video welcome
Step | Action |
1 | Click Record video message |
2 | In the modal, hit Allow camera access → grant browser permission |
3 | Center yourself in the preview → click Start recording |
4 | Speak your greeting (≤ 2 min) → click Stop |
5 | Review playback → Use this recording or Re‑record |
Pro tip: Good light and eye contact beat studio quality. Natural light + laptop cam is plenty.
Option B – Add a text‑only welcome
Click Add text message
Type up to 500 characters (plain text)
Click outside the field to save
Sample copy:
Hi there! Thanks for taking the time to apply. In the next few minutes we’ll ask five quick questions so we can get to know you beyond the résumé. Relax, be yourself, and have fun!
Best‑practice checklist
Keep it short: under 2 minutes of video or 3–4 lines of text
Introduce yourself: name, role, company
Set expectations: number of questions, total time
Encourage authenticity: let candidates know imperfect is okay
Mind the brand: dress and background that match your company vibe
Troubleshooting camera permissions
Symptom | Fix |
Browser says Camera blocked | Chrome: |
Blank preview window | Refresh page after granting permission |
Audio muted | Click 🎤 icon under preview to unmute |
If issues persist, clear cache or try an incognito window.
FAQs
Can I replace the welcome after candidates have started?
Yes. New candidates will see the updated greeting; those already in progress keep the old version.
Is there a size limit?
Videos are capped at 100 MB (~2 min at 720p). Text is capped at 500 characters.
Need help?
Click the chat bubble and we’re here to help within minutes during business hours.