What you’ll learn
How to complete the two high‑impact intake prompts so Truffle understands success for the role and the human traits that matter on your team.
Where you’ll do this
When creating or editing a job, open the Intake step (labeled Describe your perfect hire in the product). You’ll see two fields plus an optional voice input.
Why intake matters
Your answers feed multiple parts of Truffle:
Improves candidate matching and fit scoring
Informs the AI that drafts qualification + screening questions
Surfaces culture and work‑style signals in candidate summaries
Helps evaluators align on what “good” looks like before reviews begin
Powers better analytics by anchoring funnel data to your stated outcomes
Bottom line: better intake = better shortlist.
Prompt 1: What success looks like in the first 6–12 months
Field label in app: What should success look like for your new hire in their first 6–12 months? Share the results, milestones, or impact you’d love to see.
Aim for
50+ words (more context = better match)
Clear measurable outcomes or observable milestones
Bullets or numbered list so we can parse each target
What to include
Volume or quality targets (eg <4h SLA, CSAT ≥95%)
Project ownership or deliverables (roll out new desktops, migrate CRM)
Change metrics (reduce backlog, increase close rate)
Cross‑functional contributions (partner with Facilities, Finance)
What to avoid
Vague language ("rockstar", "ninja")
Pure responsibilities list with no outcomes
Internal acronyms nobody outside your team knows (unless explained)
Prompt 2: Traits or x‑factors that make someone thrive (or flop)
Field label in app: What traits or x‑factors make someone thrive (or flop) on your team? Think habits, mindsets, or soft skills that matter – even if they’re hard to put on a résumé.
Aim for
4–8 short bullets: Trait name – short clarifier
Include both thrive signals and red flags when helpful
Reference real team norms (pace, environment, autonomy) vs generic virtues
Brainstorm prompts
Ask yourself:
What habits separate high performers from average ones
What behaviors drive you nuts in the role
What environmental realities exist (noise, shift work, travel)
What communication style works best with your manager or stakeholders
Use voice input (optional)
Prefer to talk it out? Click Switch to voice, speak your answer, and Truffle will transcribe it. You can tidy the text before saving. Voice is great when you want to brain‑dump details and edit later.
Character counter & formatting tips
Watch the live counter under each field (max shown in product)
Line breaks = bullets; short lines parse best
Use plain language; we normalize common abbreviations (SLA, KPI) but spell out niche tools
Example Support Technician role
Success (excerpt)
Resolve deskside tickets within SLA, reduce backlog, become go‑to onsite + remote support
Lead hardware lifecycle: manage rollout of new desktops/laptops; refresh aging equipment; maintain asset accuracy
Contribute to workplace projects across sites
Traits (excerpt)
Hospitality mindset – service role; internal clients matter
Comfort in industrial settings – some troubleshooting on brewery floor
Ownership mentality – fixes or escalates, never "not my job"
Tech athlete – knows core tools; picks up new platforms quickly (Zoom, Teams, iGEL, MDM)
Common mistakes
Too short (<20 words) so AI can’t distinguish the role from dozens like it
Culture wallpaper ("team player", "hard worker") that yields bland matches
Copy/paste of the public job ad with no success metrics
Only thrive signals; include a flop example to sharpen filtering
Quick QA before you continue
Ask: If I hired someone who hit everything above, would I be thrilled? If no, add or edit until yes.
Need help
Click the chat bubble in the corner and we’ll workshop your intake live with you.